PC Technician

Stockholm
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Avalanche Studios is one of the game industry’s leading independent developers. Renowned for triple-A blockbuster hits like Just Cause, Mad Max and the upcoming Rage 2, Avalanche Studios has in the last decade expanded its business to develop and release its own IPs. With theHunter Classic, theHunter: Call of the Wild and Generation Zero, Avalanche Studios is firmly established as one of the leading Games As A Service developers. The world-leading open world engine Apex 2.0 underpins these titles, made for PC and consoles and developed in Stockholm, New York and Malmö.

The Position
Avalanche Studios is looking for a talented PC Technician to join our IT department. As the PC Technician you will work with internal first line support to our staff in the Stockholm and Malmö studios. The responsibilities include troubleshooting and solving tickets, escalating tickets to our 2nd Line team, as well as assemble and troubleshoot client computers.

You will be a part of the IT and Operations department together with infrastructure programmers, system administrators, and other technicians, while cross reporting to our IT Manager and Studio Manager in Stockholm. 

To succeed in this role you will need at least 1 year of relevant work experience, know your way around computers, how to build them and have a true passion for it. We require you to be able to communicate in both Swedish and English.

You will be hired with a temporary contract throughout 2019, with a possibility for extension. 

Main responsibilities
  • Solve incoming 1st Line tickets through Jira service desk independently and in a professional way. 
  • Troubleshoot Windows clients and software.
  • Maintain set SLAs.
  • Take responsibility over the onboarding procedure by complying with the provided checklist.
  • Keep an updated hardware and software inventory when changes occur.
  • Take full responsibility of the meeting rooms. 
  • Handle registration and cancellation of security RFID-tags.
  • Handle purchases.
 
Our values
At Avalanche Studios, we believe in worlds without limits, and we are committed to developing a diverse and inclusive workplace. We strive to hire great talent from a variety of backgrounds. Being part of our world is not contingent on where you’re from, your gender, or sexual orientation. It’s all about your passion, courage, and craftsmanship

Stockholm Studio
Our state of the art studio is located in the beautiful area of Södermalm, in the center of Stockholm and the Game industry Hub. Our studio is a beautiful place inspired by our catalog of games, from the lush jungle of a lobby (Just Cause) to the corroded steel beams housing the light fixtures above your new workplace (Mad Max). We hope you’ll come to think of this place as your home turf and creative foundation.

To apply for this position, please register below with a detailed CV and cover letter. Apply as soon as possible as we review applications continuously. All further information is provided under a non-disclosure agreement only. All applicants are required to relocate to work full-time in Stockholm. 

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