Community Manager

Stockholm
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Avalanche Studios is one of the game industry’s leading independent developers. Renowned for triple-A blockbuster hits like Just Cause, Mad Max and the upcoming Rage 2, Avalanche Studios has in the last decade expanded its business to develop and release its own IPs. With theHunter, theHunter: Call of the Wild and Generation Zero, Avalanche Studios is firmly established as one of the leading Games As A Service developers.  The world-leading open world engine Apex 2.0 underpins these titles, made for PC and consoles and developed in Stockholm, New York and Malmö.

Avalanche Studios self publishing unit is looking for an enthusiastic Community Manager to work on our self-published titles - including theHunter Classic, theHunter: Call of the Wild, Generation Zero as well as future titles.

The Position
We are looking to expand the team with a passionate Community Manager who wants to take care of our fast growing, dedicated community. Currently we manage more than 8 million players in our online worlds - something we are very proud of! 
 
Your main responsibilities will be managing engagement and interactivity with our players through social media marketing as well as fostering community spirit and act as a liaison between players and development team.
 
To fit our needs you need to be a well-organized, strategic and creative person with many ideas. Since we’re a lean team each role comes with a lot of responsibility and a lot of creative freedom, so we expect you to be autonomous and a quick learner. This position is part of the Marketing department and reports directly to the Head of Marketing.  


Responsibilities
  • Engagement - Engage our community of millions of users via our forum, blog, live stream, social media channels and other available platforms
  • Feedback - Collect, organize and escalate community feedback to the stakeholders within the dev team to ensure community-driven game development
  • Evangelization - Act as an advocate of Avalanche Studios and Expansive Worlds in the community. Engage in dialogue and answer questions (where appropriate)
  • Support - Help and assist the passionate community through email, social media channels, and forum discussions
  • Events - Plan, create and execute competitions, campaigns and events to increase retention and drive sales
  • Moderator Management - Assist and guide the community/forum moderators
  • Analytics - Identify and report on key metrics demonstrating community health.
  • Strategy - Work on long term community and content strategies
  • Be a Personality - Be confident in front of a camera and able to think on your feet during live streams to our fans. 
 
Required Qualifications
  • At least 3+ years of community management and/or social media management experience 
  • Enormous comfort level in communicating online - must be hands-on
  • Experience with forum management and moderation
  • Excellent English communication skills, both written and verbal
  • Good knowledge of all main social media platforms
  • Strong organizational skills
  • Team player that’s reliable, self motivated and proactive
  • Passionate about video games
 
Desired Qualifications
  • Previous experience from community management within the video games industry
  • Basic Photoshop skills
  • Additional language(s) on a native level
  • Interested in hunting and the outdoors

We will only consider applications that consist of both a cover letter and a CV. In your cover letter you should include why you want to work at Avalanche Studios and which games you are currently playing. 

For this role you need to be able to work full-time (40 hours/week) in our Stockholm office.

To apply for this position please register below. Apply as soon as possible as we review applications continuously. All further information is provided under non-disclosure agreement only.

Our values
At Avalanche Studios, we believe in worlds without limits, and we are committed to develop a diverse and inclusive workplace. We strive to hire great talent from a variety of backgrounds. Being part of our world is not contingent on where you’re from, your gender, or sexual orientation. It’s all about your passion, courage and craftsmanship.

Stockholm Studio
Our state of the art studio is located in the beautiful area of Södermalm, in the center of Stockholm and the Game industry Hub. Our studio is a beautiful place inspired by our catalog of games, from the lush jungle of a lobby (Just Cause) to the corroded steel beams housing the light fixtures above your new workplace (Mad Max). We hope you’ll come to think of this place as your home turf and creative foundation.

To apply for this position please register below. Apply as soon as possible as we review applications continuously. All further information is provided under non-disclosure agreement only.




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